| Automotive E-Commerce/BDC Sales Associate |  |
| Title: | Automotive E-Commerce/BDC Sales Associate | | Department: | Store-Sales | | Dealer | 2880-Team Chevrolet at Northpoint | | Location: | Alpharetta, GA | | Type: | Full_Time | | Position #: | 69981 |
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Description:
Team Chevrolet Northpoint (an AutoNation company) located in Alpharetta is Your Local Alpharetta Chevrolet Dealer when it comes to the purchase or lease of a New Chevrolet or Used Vehicle in Alpharetta and the surrounding area. Team Chevrolet Northpoint is committed to Customer Service on all Chevrolet Cars, Chevrolet Trucks and Chevrolet SUVs, and our Chevrolet Service Department is here to help you Save Time & Money.
AutoNation - America’s largest automotive retailer is looking for qualified people to join our team. AutoNation has been named “America’s Most Admired” automotive retailer for 5 of the past 6 years by Fortune magazine. Our ability to perform at such a high level is directly related to the efforts of our talented team of professionals, and we’re looking for more great people to join our team.
If you are looking for a career that will allow you the opportunity to…
*Create results and accomplish goals *Take action
*Make decisions *Connect with new people
*Persuade with confidence *Handle multiple task and changing priorities
Then let’s put your career in the fast lane… AutoNation recognizes the strengths of our associates and rewards associates that can anticipate and exceed our customer’s needs. We offer unlimited earning potential, with an extremely generous compensation program in addition to industry leading benefits package.
Top performers deserve top pay - If You have the Drive, We have the Vehicle.
Job Summary:
The E-Commerce Sales Associate is responsible for selling new and used vehicles to E-commerce customers. The Sales Associate will provide customers with product information and excellent customer service to ensure a positive buying experience.
Job Responsibilities:
• Respond to E-Commerce leads according to AutoNation standards and set appointments
• Sell vehicles utilizing the AutoNation Sales Process
• Deliver vehicles to customers. Ensures that the customer understands the vehicle’s operating features, warranty and paperwork
• Demonstrate an understanding that business is built on customer satisfaction, and being devoted to guaranteeing customer satisfaction
• Prospect on a day-to-day basis by phone, mail and e-mail– maintain a prospect development system
• Maintain an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction
• Forecast goals at the beginning of each month
• Understand the dealerships inventory on a daily basis
• Introduce customers to the Service Department personnel to emphasize to customers the quality and efficiency of the dealership’s service operations
• Attend sales meetings and training sessions as scheduled
• Understand the terminology of the automobile business and keep abreast of technological changes in the product
• Demonstrates behaviors consistent with the Company’s Vision, Mission, and Values in all interactions with customers, co-workers and suppliers
• Adheres to all company policies, procedures and safety standards
Required Experience:
Qualifications:
• Must meet company’s requirements for employment
• One year of experience in automotive sales (preferred)
• Experience providing quality customer service
• Professional appearance
• Demonstrated communication and interpersonal skills
• Organization and follow-up skills
• Computer literacy
• Must have a valid state driver’s license
Physical Requirements & Working Conditions:
• Normal office environment
• Prolonged periods of personal computer usage and data entry
• Ability to operate an automobile
• Exposure to inclement weather
Required Education:
o High school diploma or equivalent
o 2 year or 4 year degree in business or a related field is preferred
Compensation:
At AutoNation you’ll find unlimited income potential, paid time off, training, longevity bonuses, 401(k) program, health, dental, life, and disability insurance, employee vehicle purchase program and fantastic advancement opportunities.
Additional Comments:
Put your Career in the Fast Lane join AutoNation today
We are an equal opportunity employer and a drug free workplace.
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